Terms
Terms and Conditions
EMPRO SAS Terms and Conditions
1. Payment to start a stress survey
The response to a request for a workforce stress survey will be an invoice for half the cost of the survey. Upon receipt of payment in full the survey will be initiated. If payment is not received in full the survey will not be initiated, and the payment will be treated as an under payment (see 6. below).
2. Payment on completion of a stress survey
Delivery of the survey report will be accompanied by an invoice for the remaining half of the cost of the survey.
3. Overdue payment charges
If payment is not made within 30 days of the date on the invoice the payment becomes an overdue payment, and when it is in effect, the early payment discount is lost. A reminder that payment is overdue is then sent, and an administrative charge to cover the cost of the reminder comes into effect .
4. Late payment charges
If payment is not made within 60 days of the date on the invoice the payment becomes a late payment, and a late payment charge of 5¼% of the whole amount of the payment comes into effect. A reminder that payment is late is then sent and a second administrative charge comes into effect.
5. Debt collection
If payment is not made within 90 days of the date on the invoice a debt collection procedure will be initiated. The amount to be collected will consist of the amount of payment before the early payment discount came into effect; the late payment charge of 5¼% of the whole amount of the payment; the administrative charge for the first reminder; the administrative charge for the second reminder; and the cost of the debt collection procedure.
6. Under payment
When an invoice is under paid a new invoice will be raised for the amount of the under payment plus an administrative charge to cover the cost of raising the new invoice, and conditions 3,4 and 5 come into effect. An under payment does not attract an early payment discount.
7. Over payment
When an invoice is over paid the amount of the over payment will be returned minus an administrative charge for making the repayment.
8. Administrative Charge
During 2010 the charge will be £23.93